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Member Services

Signal Member Services Department

Member Services Department Multi-tasks to Benefit Signal

The Signal Member Services Department is based in Addison, Texas, and works directly with brokers as well as Members.

The Member Services Representatives (“MSRs”) offer years of experience and are available to provide knowledge and responses for Signal Mutual Indemnity Association, Ltd. The MSRs are advocates for the Members and brokers while providing assistance after they join the Association.

The goal of the MSR team is to provide an unwavering commitment to quality customer service while building loyalty and long term relationships.

Staff and management alike in the Member Services Department sign off their emails with the promise that they are…“Providing Service beyond Your Expectations.” 

Latest events

Signal Mutual Indemnity Association Safety Committee Meeting
27 February, 2019

The mission of the Safety Committee is to create a direct link between the SMIA Board of Directors, and professional safety representatives from Member companies, to provide recommendations and assistance with research and development of safety issues that will benefit the membership in reducing accidents.


Sage Adjusting: USL&H Claims Forum
27 February, 2019

The Path of a Claim: Strengthening the Relationship Between Safety and Claims Management


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