Rick Hayes
SVP, Business Operations and Performance
Rick serves as Senior Vice President of Business Operations and Performance for Signal. He is responsible for overseeing the organization’s operational performance and infrastructure, as well as improving efficiency and effectiveness across all functional teams. Prior to joining Signal, Rick was a member of PwC’s insurance advisory practice, working with industry leaders throughout the US and Global Commercial Insurance markets. He brings over ten years of experience in the operations and strategy space, spanning the entire insurance value chain and multiple lines of business. In addition to consulting experience, he has a background in underwriting and account management, having spent time as an Excess Casualty underwriter at Arch Insurance Group. Rick graduated from Colgate University with a B.A. in Political Science.